How Zimam works

Every regular was once a stranger.

See who walked in, who drifted away and who came back. Then bring them back with one tap.

Book a demo Follow Sara's story
The Bonat app home screen, showing places to earn points around Riyadh.

How it works

One customer, two screens.

Faisal owns a coffee shop. Sara is one of his customers. Watch both sides.

Meet Faisal and Sara

  • Faisal owns Hayl Roastery.
  • Sara works in an office nearby.

01/ 05

A stranger walks in

  • Sara buys a coffee and earns 18 points.
  • Faisal sees a new customer.

02/ 05

Then, three quiet weeks

  • Sara stops coming.
  • Zimam notices and suggests a gift.

03/ 05

One small gesture

  • Faisal sends a free latte with one tap.
  • It lands on Sara’s phone.

04/ 05

Welcome back

  • Sara comes back for her latte.
  • 21 of 38 customers came back.

05/ 05

Now she’s a regular

  • Sara orders ahead and leaves five stars.
  • Faisal knows exactly how he won her.

Now multiply Sara by every customer you have.

The platform

The whole relationship, in one dashboard.

Every number leads to something you can do.

Gifts and campaigns

Send a gift with one tap, then see who came back.

Retention

Revenue by channel

Reviews

Average of 1,000 reviews

  1. Accepted
  2. Preparing
  3. Ready

Pickup

Sara A. · Cardamom latte

Your customers’ app

Be where your customers already are.

More than six million people use Bonat to earn points, send gifts and order ahead. Your business shows up right there.

Bonat store page for Greens Beanery with a Points Earned toast for 125 points
Bonat gift cards screen titled Share gifts that matter
Bonat home screen in Riyadh with categories and stores around you
Bonat pickup order details, waiting for the shop to accept the order
Bonat notifications with offers, ready orders and points earned

Points from every visit land in their Bonat wallet.

Your gift cards become something they send to friends.

New customers nearby see you as they browse.

Orders arrive before they do.

Your offers and gifts reach them the moment you send them.

people use Bonat
أكثر من 6M+
visits
أكثر من 20M+
reviews
أكثر من 900K+

Let your customers find you.

See the app your customers use.

Scan to see Bonat

Getting started

Up and running without changing how you work.

Three steps. Nothing changes at the counter.

Book a demo

Frequently asked questions

Something we did not cover? Ask our team, and we will walk you through it with your own numbers.

Zimam is the dashboard you use to run loyalty, gifts, campaigns, pickup and reviews. Bonat is the app your customers use to earn points, receive gifts and order ahead. They work as one system.

Foodics, Salla, Zid, Odoo and Marn for sales, and Apple Pay at checkout. If you don’t use a point of sale, you can run everything by hand.

Yes. You can view everything together or filter by branch, and set things up branch by branch.

The reward feasibility checker uses your basket size, margin and product cost to score each reward before it goes live.

Yes. Partner loyalty lets your customers earn and redeem Qitaf and Mokafaa points alongside your own program.

Yes. Zimam and Bonat both work fully in Arabic and English.

Whether you run a café, a salon or a car wash.

Take the reins.

Book a demo and see your business through Zimam.

Book a demo
zi·mām (زِمام) noun
  1. The rein you hold to guide a camel.
  2. Also: being in control of things.